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When QuickBooks Gets Hacked: Protecting Your Business and Recovering Losses

For many businesses, QuickBooks is the backbone of financial management. It handles everything from payroll to vendor payments, making it a critical tool for day-to-day operations. But what happens when your QuickBooks account is hacked — and instead of stepping in to cover the fraud, QuickBooks (or its financial partners) tries to leave you on the hook for the stolen money?

Unfortunately, this is a growing issue for small and mid-sized businesses. Hackers gain access, initiate fraudulent transactions, and by the time the company realizes what’s happened, tens of thousands of dollars may already be gone. QuickBooks often points to its user agreements and policies to deny responsibility, pushing the loss back onto the business itself.

At Landry Legal, we work with businesses facing exactly this situation. Here’s what you need to know.


Why QuickBooks Hacks Are So Damaging

  • Direct Financial Losses – Stolen payroll funds, unauthorized transfers, or fraudulent payments can quickly add up to significant losses.
  • Business Interruption – Employees may not get paid on time, vendors may cut off services, and operations can grind to a halt.
  • Reputational Damage – When clients or staff find out the business has suffered a financial breach, it can erode trust.
  • Finger-Pointing from Platforms – QuickBooks and its financial partners may claim the loss is your responsibility, citing “unauthorized access” provisions in their agreements.

Your Rights as a Business

Even if QuickBooks initially denies liability, that does not mean you’re out of options. Businesses often have legal grounds to fight back:

  • UCC Protections – Under the Uniform Commercial Code (UCC), banks and payment processors can bear responsibility for unauthorized transfers.
  • Contractual Obligations – QuickBooks and its affiliates have duties under their own terms of service that can be enforced.
  • Negligence and Fraud Claims – If their systems failed to detect suspicious transactions or they mishandled your fraud report, liability may shift back to them.

How We Can Help

At Landry Legal, we assist businesses with:

  • Investigating the Fraud – Collecting timelines, transaction details, and case numbers tied to the hack.
  • Communicating with QuickBooks – Ensuring your claim is documented properly and pressing for recovery of stolen funds.
  • Pursuing Legal Action if Necessary – Filing claims under the UCC, breach of contract, or negligence theories when QuickBooks refuses to take responsibility.
  • Preventative Counseling – Helping you put stronger safeguards in place so your business is protected going forward.

Don’t Let QuickBooks Leave You Holding the Bag

If your QuickBooks account has been hacked and you’re being told the losses are your responsibility, you don’t have to face it alone. The sooner you act, the stronger your case may be.

📞 Call Landry Legal, PLLC at 888-914-0011 or email us at contact@landrypllc.com to discuss your options today.

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